Frequently Asked Questions

Who is Elab?

Elab Technologies is owned and managed by myself, Bob Huber - based in Woodland, California, though my clients are from virtually everywhere.  It is a pleasure to be working with a client two blocks away one moment, and skyping with an agency client in Australia the next.  I truly love that aspect of my job.

What kind of investment is required?

The best way to get a ball-park is to simply drop me a line and tell me what you have in mind.  It takes just a moment and I promise it won't open sales-pitch can of worms.  It is probably easier and more accurate than the verbose but sincere attempt to answer that follows:

Business/Organizations

I am sure you can understand that without some basic information, giving a ball-park price range is pretty tough..

Ideally, I would know what your project entails and size of your budget, so that I can determine how to deliver the best solutions within budget.  Sometimes people are uncomfortable proposing an initial budget, and that's okay, but understand that it can often be difficult to determine what types of options will provide the most valuable return without knowing which are even, well... optional.   There is almost always a solution, let's talk and figure out the best one for you.

Political Campaigns

Campaigns are often a bit easier for me to ballpark. With so many under my belt, I am going in with a pretty solid idea of just what a great campaign website needs.  

A typical campaign usually falls around the $1,500 mark.  That said, you may have specific needs that require something more, or very basic needs such as a simple landing page.  Though the principal elements for a campaign website are similar I have seen a lot of variety in individual needs.

Agencies

A considerable portion of Elab clientele is through Consulting Firms, Marketing Agencies or Website Design Firms that need a little help delivering specific/custom functionality.  If you are an agency in need of a go-to resource, please feel free to send me a message and we can talk about possible arrangements that are mutually beneficial. 

Do you offer Hosting?

If you truly require it, then yes, hosting can be arranged. That being said, I do strongly recommend that hosting is provided by the client.

The reason I recommend you provide your own hosting is that I strongly believe that you should have full and unrestricted access to your own Web Host (the server where your website lives) and your own domain (the address where your website can be reached).

It takes 5 minutes to acquire a host and I will be happy to refer you to one that best suits your individual needs. It’s cheaper than having me do it for you, it’s piece of mind that lasts indefinitely, and I will still manage your web host so you don't have to deal the technical aspects at all. It’s a clear win no matter how you look at it.

Do you build e-commerce websites?

I sure do.  Most of my work in that regard has been in building out the e-commerce aspect on top of existing sites that were created by designers unfamiliar with the intricacies of e-commerce. I have a good deal of experience in developing solutions for "Digital Sales" of downloadable goods, which is quickly becoming my favorite form of e-commerce.

What about site maintenance?

When your new website is launched, you will receive website maintenance, updates and general tweaks at no additional cost for a period of 45-90 days (depending on the complexity of your site) to ensure that you start off on solid footing.   This breaking-in period also allows you ample time to determine how much, if any, assistance you need moving forward.

If you or someone on your staff are fully comfortable at managing the site, doing routine off-site backups, updating core, plugins and scripts, etc... then you are good to go!  Most organizations do not have anyone on staff to effectively manage these types of tasks, while some certainly do, and others can manage some, but not all aspects of keeping their website running smoothly, secure and updated.

To address this, I use what I call "Care Plans", which are tailored to each client's needs.  The goal of the Care Plan is not to generate revenue in itself, but ensure that all aspects of keeping your website safe, effective and current are taken care of in the most cost efficient way for clients.  The revenue follows because the Care Plan builds trust, which very often means cool new projects.

Care Plan Pricing is based entirely on client needs and can usually be quoted as part of the proposal process.  

Elab Technologies? What's with the name?

I began in technology as a software developer.  I developed Laboratory Management Software for a terrific Animal Immunogenetics Laboratory in Woodland, CA.  The company was divided into separate buildings dubbed “A Lab” through “D Lab”.  When I took on the task of redeveloping software systems, my little cubicle space was comically referred to as “E Lab” the Technology Department.  It was silly, but somehow meaningful to me.  That laboratory has long since closed, but I never gave up the name.

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I have more questions!

Of course you do!  Just hop over and drop me a message and I will be glad to help with any questions you may have.

Ready to get started?

Let's talk about your project.